Privacy Policy

Privacy Policy

Introduction

Welcome to http://suv-crash-repair.dentrepair-talk.com (hereinafter referred to as “SUV Crash Repair” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and handling of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s Consumer Privacy Act (CPA), Utah’s User Data Privacy Act (UCPA), Connecticut’s Connectict Consumer Data Protection Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at http://suv-crash-repair.dentrepair-talk.com.
  2. Any applications, software, or services offered through our platform.
  3. Interactions with users on our linked websites and platforms.
  4. All forms of communication initiated by us, such as newsletters, emails, phone calls, and text messages/SMS.

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites linked to this Privacy Policy.
  3. Engage with us through newsletters, emails, calls, or texts/SMS communications.

Personal Data Collection

We collect a range of personal data, including but not limited to:

  1. Account Information: Details required to set up and maintain your account on our platform.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Income, banking information, and financial records may be collected for billing, analytics, or fraud prevention purposes.
  4. Purchase Information: Records of products or services purchased, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to enhance user experience and facilitate communication.
  6. Location Data: Geographic location data provided by users’ devices for personalized content and services.
  7. Feedback: Opinions, comments, and ratings shared by users to improve our products and services.
  8. Social Media Information: Details from social media platforms when users interact with us through these channels.
  9. Product Information: Data about products viewed, searched for, or purchased on our website.

We gather this data through various methods, including direct user input, tracking technologies, analytics tools, and third-party sources.

Cookies

We employ cookies to enhance user experience and analyze website performance. Cookies can be categorized as:

  1. Strictly Necessary: Essential for navigating our website and providing services requested by the user.
  2. Preference: Used to remember user preferences and settings.
  3. Analytics: Help us understand how users interact with our site, enabling us to improve its functionality and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, we delete or anonymize the data to prevent direct identification. Our retention periods vary based on the type of data and its use, as follows:

  • Account information: Retained until the account is deactivated or closed.
  • Payment details: Stored securely for a minimum of 7 years due to legal requirements.
  • Purchase history: Retained for 10 years for analytics and trend analysis.
  • Location data: Deleted after 24 months, unless required by law.
  • Other personal data: Retained for the period necessary for the purpose it was collected or as required by law.

Security Measures

We prioritize the protection of your personal data through robust security measures, including:

  1. Encrypted Communication: All data transmitted between your device and our servers is encrypted to ensure secure transfer.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Strict access controls are in place, ensuring that only authorized personnel can access personal data.
  4. Regular Audits: Regular security audits and penetration testing are conducted to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct any inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to limit the processing of your personal data in specific situations.
  5. Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for certain purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Filing Appeals/Complaints: You can file a complaint with your local data privacy authority or contact us directly for resolving issues related to your data.

Changes to Policy

We reserve the right to update this Privacy Policy at any time, and any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Information

For any inquiries, requests to unsubscribe from communications, or questions regarding data privacy, please contact us:

We value your trust in providing us with your personal data, and we are committed to handling it responsibly and securely.